Maru Willson

Silver Spring, Maryland, United States

Box best practices, Creating folder structures, Onboarding new users, Increasing user engagement

Box Customer Success

I have over 15 years of experience in information services more recently focusing on the learning and adoption aspects of new technologies. I’m working towards my masters in adult education with the goal of preparing aging adults to better adapt to constant disruption so they can live long productive lives in a progressively digital world.

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I have over 15 years of experience in information services more recently focusing on the learning and adoption aspects of new technologies. I’m working towards my masters in adult education with the goal of preparing aging adults to better adapt to constant disruption so they can live long productive lives in a progressively digital world.

I’m a strong coach and project manager. Prior to joining Box, I had been performing as an internal CSM making sure all our departments continue growing with Box, Salesforce, and Smartsheet implementations go smoothly with high rates of adoption. I’m also a BCP. I am a collaborator and team builder although I work well independently and have been a self starter in most of positions. I love helping others to build staff capacity through technology innovation.

I am excited to take my skills and experience to the next level, expanding on what I already know about Box and what the digital revolution holds for the future.